The new Hello Sunshine prototype by Jamba, designed for a vibrant customer experience.
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Sponsor Our ArticlesJamba® is set to launch its new store prototype ‘Hello Sunshine’ on March 24, 2025, aiming to enhance customer experiences and franchisee success. The new design features self-order kiosks, dynamic digital marketing screens, and dedicated grab-and-go areas, creating an inviting atmosphere that caters to busy customers. Along with expansion plans to high-traffic venues, Jamba is offering incentives for new franchise agreements to promote growth.
On March 24, 2025, Jamba®, a beloved part of the GoTo Foods family, will roll out an exciting new prototype called “Hello Sunshine”. This fresh design aims to elevate both customer experiences and franchisee success, all while capturing Jamba’s signature vibrant spirit!
The new store prototype is nothing short of inviting and engaging, showcasing a lively atmosphere where customers can feel right at home. Key features include:
This thoughtful design not only aims to make the customer experience personalized and convenient but also boosts financial efficiencies for franchisees. With a structure that easily adapts to various formats like in-line, endcap, and drive-thru models, Jamba is paving the way for a smoother operation.
Jamba is eyeing expansion in high-traffic venues such as airports and hospitals, ensuring that those on the go can enjoy their favorite smoothies and snacks. According to Chief Brand Officer Nathan Louer, “Our valued franchisees are the cornerstone of Jamba’s enduring success,” reflecting the company’s commitment to nurturing that relationship through this new initiative.
As of December 29, 2024, Jamba operates over 780 locations across 34 states and has made its mark in international markets including South Korea, the Philippines, and Australia. This far-reaching presence showcases the brand’s significant impact on both domestic and global scales.
The “Hello Sunshine” design aims to transform the customer journey by introducing “pause points” throughout the store. These areas encourage customers to engage more with the products, potentially driving up average sales, also known as check growth. Additionally, the design allows for food preparation to be visible, creating a front-of-house experience where customers can watch their orders being made, adding an element of excitement and transparency.
With rising wages and changing preferences in the food service industry, Jamba is taking proactive measures to adjust to every challenge. Historically, the U.S. store base saw a decrease from 767 to 734 locations between 2021 and 2023. This shift underlined the need for a change in unit economic models to regain competitive positioning in the market.
To that end, Jamba’s redesign is poised to elevate its offerings. Competitors like Tropical Smoothie Cafe have reported higher median net sales and a growing store base during the same timespan, underscoring the urgent need for innovation within the Jamba brand.
With the launch of the “Hello Sunshine” prototype, Jamba is not just looking to revamp its stores, but also focusing on creating a delightful experience for both customers and franchisees. Keeping investors happy while staying competitive will be crucial for Jamba’s continued success. As we wait patiently for March 24, it’s clear that something exciting is on the horizon!
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A Bright New Way to Enjoy Smoothies: Jamba’s “Hello Sunshine” Prototype
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